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Auri™ Venue Success

Empowering Clear Sound for Everyone

Thank you for choosing Auri™ as your assistive listening solution. With Auri™, you’re meeting accessibility standards while creating an inclusive environment with clear, high-quality sound.

We know you need the right tools, training, and ongoing support to provide an exceptional listening experience. That’s why we’ve created this Venue Success Guide to help your team every step of the way.

Our goal is to provide clear, easy-to-follow instructions for installing, operating, and troubleshooting the Auri™ system.

Setting Up the Auri™ System

Guests with Auracast-Compatible devices

Video Demonstrations

Connect with an Auri™ RX-1 Receiver

Connect with an Android Device

Connect with an Apple Device – Not Yet Available 

Promote Auri™ Availability - For Awareness and Compliance

Clear, visible assistive listening signage isn’t just good practice — it’s the law in many regions, including the United States under the Americans with Disabilities Act (ADA). Proper signage ensures visitors know assistive listening systems are available, letting them participate fully in events, tours, performances and meetings. 

 

Signage serves two critical purposes:

  • Awareness: Helps guests identify where assistive listening systems are offered and how to access them.
  • Compliance: Meets legal requirements for public venues, reducing the risk of accessibility violations and penalties. 

 

Whether you operate a theater, house of worship, conference center, or manufacturing facility, posting compliant assistive listening signs is an essential part of creating an inclusive space. 

The International Symbol for Assistive Listening

When a business provides an assistive listening system for its customers, guests, and patrons, there must be a way to let them know. Consequently, this is where the international symbol for deafness comes in. This icon on a sign at entrances and near guest services and ticket windows informs guests and audiences that a hearing augmentation system is available.

This symbol is required on signage for compliance with the International Building Code (IBC), the Americans with Disabilities Act (ADA), the National Building Code of Canada (NBC), and the California Building Code (CBC) to promote the availability of communication access for those with hearing loss.

 

Need proper signage? We’ve got you covered.

Auri™ Software Manager

Auri Manager is a software application for managing the Auri assistive listening system from Ampetronic and Listen Technologies, the first complete Auracast™ solution built on the new Bluetooth LE Audio broadcast standard.

 

The application automatically discovers transmitters, docks, and docked receivers on the network. Devices can be individually configured or grouped by location to simplify large system management. Users receive notifications for key events and status changes, and firmware updates (v1.4) can be downloaded and pushed to devices over the network.

FAQs

Most guests will know if their hearing aids are Auracast™ compatible; all major manufacturers are developing them with Auracast™ broadcast audio. If they are compatible, the hearing aids will automatically detect the signal once the switch is turned on via the hearing aid or app assistant.

 

They can use a venue-provided Auri™ receiver with a neck loop to connect to their telecoil hearing aid or use a different compatible Bluetooth® device such as earbuds or headphones.

The Auri™ broadcast range typically covers up to [verify with PM, meters, and feet] in an open space, but the range can vary depending on interference and building materials.

Auri™ supports an unlimited number of simultaneous connections that are within range without audio quality loss.

Connect a personal device such as headphones or earbuds or an Auri™ receiver to confirm sound clarity and signal strength.

We're Here to Support You

If you need assistance with any Listen Technologies product (technical questions, product questions, installation support, application support), please contact our friendly technical support team.

[email protected]
Phone: +1.801.233.8992
Toll-Free: 1.800.330.0891 (USA & Canada)

Thank you for helping us create a more inclusive and accessible world. With Auri™, you’re not just installing a system — you’re making a difference.

The Bluetooth® word mark and logos are registered trademarks owned by Bluetooth SIG, Inc. The Auracast™ word mark and logos are trademarks owned by Bluetooth SIG, Inc. Any use of such marks by Listen Technologies Corporation is under license. Other trademarks and trade names are those of their respective owners.

Audinate®, the Audinate logo and Dante® are registered trademarks of Audinate Pty Ltd. All other trademarks are the property of their respective owners.

Windows ® is a trademark of the Microsoft group of companies.

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